Customer Concern

Customer Concern

  • Large quote elsewhere; car not running right.

Findings & Diagnosis

  • Ignition coils oil‑soaked; drive belt badly cracked.
  • No evidence a valve cover was required immediately.

Work Performed

  • Replaced ignition coils and the cracked drive belt (OEM).
  • Cleared adaptive values; verified smooth running.

Result

  • X3 drives properly; costs kept sensible.
  • Owner left with a clear plan for remaining items.

Findings & Diagnosis

Work Performed

Result

2016 BMW X3 with owner Deech at Cooper’s—second opinion done right.